Frequently Asked Questions
The Answers You Seek
Are you an artist, collector, or passionate art enthusiast? Our frequently asked questions are designed to provide you with everything you need for a seamless online art shopping experience. If you don’t find the answers you’re looking for, feel free to reach out—we’re always happy to assist!
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Am I purchasing authentic Aboriginal art?
Absolutely! Each piece is hand-painted by Aboriginal artists from Far North Queensland, reflecting the traditions and artistry of our people. We originate from the Yidinji and Kuku Yalanji tribes, whose lands span from the Tablelands through Mossman to Cooktown. As Rainforest Bama, our art carries the stories, landscapes, and cultural identity of our ancestors.
What is your Return Policy?
All artwork is carefully packaged to ensure its safety during transportation and delivery. While we take every precaution to protect items in transit, we do not accept responsibility for damages that may occur during shipping or upon delivery.
For added peace of mind, insurance for postage and handling is available for purchase at an additional cost.